Frequently Asked Questions
Find answers related to DIPR services, staff portal access, media submissions, account support, publishing workflow, department notices and technical assistance.
Help & Support Center
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How do I access the Staff Portal?
Open the Staff Portal login page and select your role such as Reporter, Editor, Admin or Department before entering the portal.
How can reporters upload news articles?
Reporters can upload articles from the Upload News section available in the dashboard after login. Attachments like images and videos are supported.
Who approves submitted news content?
Editors review and approve submissions before publishing them live on the portal.
Can departments upload official press notes?
Yes. Department users can upload press notes, circulars and official media releases directly from the Department Dashboard.
What should I do if I forget my password?
Use the Forgot Password option available on the login page to reset your account securely.
How does the approval workflow function?
Submitted articles first go to Editors for review. Once approved, the content becomes visible publicly. Rejected submissions can be revised and re-uploaded.
Still Need Help?
Our support team is available to assist you with portal access, publishing workflow, technical issues and account support.